Kitchen display
Route orders to kitchen screens and printers and design tickets.
Set it up
Route menu items to stations
Tell the kitchen which station makes each item so tickets fire to the right screen or printer.
Set up kitchen stations
Create a station — name it, pick prep or expo, and get the link to open on the kitchen device.
Design kitchen tickets
The Ticket editor is where you design printed kitchen chits. On-screen KDS card layouts live in Screen editor — start here to pick which kind you need.
Set up courses
Name your course structure, put your dishes into courses, and see how many of them actually have one.
Kitchen screens
KDS modes — what a kitchen screen shows and does
Build a mode once (in the kitchen, at the pass, on the wall), choose what the screen shows and which buttons staff get, and apply it to as many stations as you like.
The new Screen editor
The new look for building kitchen-screen cards — one full-screen editor, a preview of a whole kitchen screen, and a Blank starting point.
Use a till as a kitchen display
Turn a till tablet into a full-screen kitchen display for one station, and switch it back.
Design a KDS screen layout
Build the kitchen-display card — pick fields, size and density — then assign it to your screen stations.
Screen layout fields
Every variable you can put on a KDS screen card — what each one shows, and where it belongs.
Get and manage kitchen screen links
How screen links work — one per device, labelling, recovery, revoking, and QR codes — so each screen shows the right station.
Kitchen printers
Set up printer stations
Turn a station into a printer station — pick the printer and layout so a chit fires when the order lands.
Register a kitchen printer
Add a printer record in Printers so a station can send jobs to it.
Find a kitchen printer's IP address
Three ways to look up a printer's IP so you can put it into Printers.
Design a printer ticket
Build a kitchen chit on a paper canvas — sections, blocks and columns — and assign it to a printer station.
Two tickets per order (printer stations)
Print a kitchen chit and a pass chit for the same order, each with its own printer and layout.
Printer station: also show on a screen
Print the chit and also display the tickets on a kitchen screen — one setting per printer station.
Going further
Station kinds: prep vs expo
The difference between prep stations (only routed items) and expo stations (everything), and when to use each.
Pacing alerts: ready, late, and recall
How the ready and late colour alerts work, how to give each course its own times, the rules on the thresholds, and how the recall window keeps bumped tickets reachable.
KDS across multiple locations
How kitchen stations work when you run more than one site — per-location stations, routing one location at a time, and where tickets show their source.
KDS frequently asked questions
Quick answers to the common questions about kitchen displays — routing, stations, alerts, tickets, screens and printers.
When something's wrong
Printer not responding — checklist
When a kitchen printer won't fire, work down this list — power, IP, network, port, device.
Troubleshooting kitchen display problems
Fix the common KDS issues — no tickets, missing items, wrong station, blank screen, silent printer, layout not updating, alerts not firing.