Items & menus
Build your product catalogue, group it into menus, and control prices, VAT and modifiers.
Start here
Create a product
Add a single item to your catalogue — name, base price, VAT rate, and save.
Organise with categories
Group products into sections like Hot Drinks or Starters, reusable across every menu.
Build a menu
Group your products into a menu that staff and customers see, with categories and per-menu prices.
Prices, VAT and where things sell
Product price and VAT
The base price is gross (VAT included). Pick a VAT rate; Tillable derives the breakdown.
Product photo and abbreviation
Add a customer-facing description and image, and a short till tile label — where each one shows.
Where a product sells
Turn a product on or off per channel — till, click-and-collect, QR, shop — without deleting it.
Per-menu price override
Charge a different price for the same product on one menu — for happy hour, an event, or an eat-in vs takeaway split.
VAT rates
Define the VAT rates you charge, set a default, and apply rates to products.
Which VAT rate applies (UK hospitality)
A plain-English map of common UK VAT rates for food and drink — and how to set them in Tillable.
Options, upsells and combos
Modifiers and options
Build a reusable option group — like Size or Milk — and attach it to your products.
Binary modifiers ("no onions")
A yes/no preference — like No Onions or Extra Hot — as a two-option group at £0 each.
Paid add-ons
Sell an optional extra — like "Add fries +£2" — as a modifier option with a non-zero upcharge.
Modifier VAT per option
Override VAT on a single modifier option — the classic hot-topping-on-cold-item case.
Drink sizes (pint, half, wine measures)
Create size sets like Draught or Wine, put them on a category so every drink in it sells by size, and price each product per size on one screen.
Offers and meal deals
Build set menus, multibuys, combos, category deals, buy-this-get-that rewards and set prices, then sell them on your menus.
Add-ons: offer, modifier, or separate product?
Decide whether an upsell side, extra or combo should be a modifier, an offer, or its own product.
Stock and bulk edits
Track stock on a product
Start counting a finished item — sales draw the count down; recipes drive stock for dishes.
Bulk import with CSV
Load a whole menu at once from a spreadsheet, with a preview before anything is written.
Change your menu by asking
Describe a menu change in your own words, check exactly what it will do, turn down or edit any row of it, then approve. Nothing changes until you say yes.
Common questions
Items FAQ
Quick answers on modifiers, VAT, upsells, per-menu prices and what staff see at the till.
Restore a deleted or archived product
Bring back a product you archived, and what happens if it was deleted instead — deleting cannot be undone, so recreate it.
Items troubleshooting
Modifiers not showing, VAT looking wrong, surprise upcharges, skipped CSV rows, drink-size import errors and per-menu prices.