Store settings & devices
Opening hours, service charges, devices, modes, passcodes and your receipt and printer layouts.
Hours, charges and order types
Opening hours
Build reusable opening-hours profiles, set each location's standard hours, and add special-day overrides.
Availability profiles
Build a reusable time window (e.g. Breakfast, or Mon–Fri lunch) and pick it on a product or offer to hide it outside that window automatically.
Service charges
Create a named service charge as a percentage, a fixed amount or a charge per person, then apply it to a menu. Configuration only today — the till does not add it to a bill yet.
Service charge on one order type only
How to apply a service charge to dine-in but not takeaway — the two-menu pattern, with a worked example. Configuration only today — the till does not add it to a bill yet.
Payment settings
Choose how your tills and card machines take a payment, starting with whether the card machine asks for a tip when a bill is split by a typed amount.
Service charge troubleshooting
Why a service charge isn't showing on the till — and what to check in your setup. Charges are configuration only today.
Order types, menus and service charges
How dine-in and takeaway, menus and service charges fit together — and the pattern for charging service on one order type only. Charges are configuration only today.
When a menu shows
Give a menu its own days and times — for example a second menu that is only on certain evenings. Outside those times staff can't pick it on a till or card machine.
Devices and screens
Devices
The list of tills and terminals connected to your account — pair, assign and remove them.
Pair a device
Connect a physical till or terminal to your account with a short pairing code.
Use a join code
Set your own 8-digit code that any device can pair with, until you change or remove it.
Set a device's mode, location and printer
The settings in a device's slide-over panel — each saves the moment you change it.
Remove a device
The difference between unpairing a device and removing it from your fleet.
Screen saver
Send an idle till to a full-screen photo, GIF, short video or website after a set time, and wake it with a touch — set per till.
Screen profiles
Build a named, reusable set of screen-saver media once and assign it to any number of tills, instead of setting each till's screen saver one at a time.
Take card payments on the card machine (unintegrated mode)
Stop the till sending card payments to a card machine — staff key the amount in and take the money on the machine instead, then record the sale on the till.
Connect your hotel property system
Link the property system your hotel runs on, so staff can put part of a bar bill on a guest's room. Covers what you need, how to test the link, and what each status means.
Modes
Modes
How a device behaves — a saved set of capabilities that you build once and assign to devices.
Create a mode
Add a mode from a built-in starting point (Standard, Bar, Restaurant, Connected, Custom) and adjust its capabilities.
Mode capabilities
Every switch inside a mode — the screens and actions it turns on for the device.
Mode Quick Actions
The shortcut popup that opens when staff tap an occupied table — choose which tiles show.
Lock a mode with passcodes
Assign passcodes to a mode — a PIN to enter the mode, and locks on individual areas.
Delete a mode
Remove a custom mode — built-in modes can't be deleted.
Passcodes and cash drawer
Passcodes
Create named shared PINs and assign them to modes as login and lock codes on your devices.
Generic passcodes and staff PINs
The two kinds of PIN — a shared passcode for a whole shift, or a PIN that belongs to one person.
Reveal or remove a passcode
See a forgotten PIN or delete a passcode from your list.
Cash drawer
Pick how your till counts cash — an end-of-day count or a running drawer ledger — and choose when the drawer pops open on a cash sale.
Owner settle — close a bill without paying
A hidden code pad on the till that lets the owner close their own bill at £0, with a reason, keeping stock right and the bill on the end-of-day but out of Transactions.