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Verify table service on a terminal

A five-step check on the device that confirms your table-service setup is live.

Once you've followed Set up table service from scratch, confirm it end to end on an actual device:

  1. 1

    Home screen shows your floor plan

    On the terminal, check the home screen shows your floor plan — the tables laid out the way you arranged them. If it doesn't, see Till troubleshooting.

  2. 2

    Tap a free table

    It should ask for covers and open a tab.

  3. 3

    Add an item

    Add an item from the menu to confirm your menu is live.

  4. 4

    Tabs behave as you set them

    If you set tabs on, the tab should stay open with a running total. If off, tapping a table should go straight to payment.

  5. 5

    Idle screen (if you set one)

    If you set a PAC campaign, leave the device idle and confirm the idle screen appears during the scheduled window.

If every step works, table service is wired up. What staff then do day to day is in Using the till.

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